Apple launches a free battery replacement program for select MacBook Pro models
Apple has launched a free battery replacement program for certain 2016 or 2017 MacBook Pros, those that have a battery not charging issue.
Investing in a MacBook is always a good option if the device ends up looking good as it happens in most cases when we bet on this type of Cupertino computers, however there are exceptions.
Apparently a small number of MacBook Pros released three and four years ago, are eligible for a totally free battery replacement as it does not charge beyond 1%. The macOS Big Sur 11.2.1 update was recently released with the solution to an error that prevented the MacBook Pro battery from charging, and now curiously those of Cupertino have announced a free replacement campaign for the 2016 and 2017 MacBook Pro battery, only those that are not loaded more than 1%.
All the details to find out if your MacBook Pro is eligible can be found in the official website Cupertino’s have opened up about this free replacement, but basically it goes to say that a small group of MacBook Pros experience this problem.
In any case, if your device is one of those affected, you should see a “Recommended service” message in the battery menu when you run the macOS Big Sur 11.2.1 update or the latest complementary macOS Catalina 10.15.7 update.
If you see such a message or your MacBook Pro has this battery behavior, contact Apple immediately. You will have to send or bring your MacBook Pro to an official or authorized store to verify that it is eligible for this free battery replacement.
Specifically, it would affect the following models, launched between 2016 and 2017:
- MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
If you want to check the battery status, in macOS Big Sur select the Apple menu, then go to system preferences, select battery, then click on battery in the sidebar and then click on battery status.
On the other hand, on macOS Catalina or earlier, you must hold down the option key and click on the battery icon in the menu bar to reveal the battery status menu.