Got an Apple Watch Series 5 or SE with battery problems? Apple fixes it for you for free
That a product works well does not mean that all the thousands of units that are sold around the world are in perfect condition, but that there are times when errors arise. Apple has released an update to fix the battery issues, but has also proposed another solution.
The Cupertino company has received numerous complaints from Apple Watch users, specifically of two models, which are the Apple Watch Series 5 and the SE model. In both, the problem is repeated and is that the gadget goes into power saving mode or does not charge properly, so they have launched a solution via software.
If that’s not enough, Apple proposes to fix watches that are experiencing battery problems for free. It is a common gesture in the apple brand they usually do to calm the atmosphere and give a safe and direct response to their customers.
If we have an Apple Watch Series 5 or an Apple Watch SE on our wrist, we have to immediately update to watchOS 7.3.1. It is believed that this update will solve the battery problems in these models, but it may be the case that our wearable needs a little extra help.
This is why Apple has offered to fix the watches for free still crashing after upgrade. It is mandatory to update and If the problem persists, then contact Apple.
If for example we have the Apple Watch Series 5 and we want to know if it has battery problems that we have not detected, we have to update to watchOS 7.3.1 and then place the watch on a charger and wait about 30 minutes.
If in that time, the watch has not been charged, that is when we should ask Apple support for help and get an appointment to take our Apple Watch to technical service. This repair will be done free of chargeas well as the collection and return of the gadget.
If we do not have these two watch models, but we know someone who does, we have to notify them so that they know that it is a general failure and that there are two reliable solutions.
We always recommend this type of arrangement to do it at Apple’s technical service and always consult it with the company. In case of tampering, the guarantee is lost and if we do it in an unauthorized technical service or “my cousin fixes it”, we risk losing the watch and that it remains as a nice paperweight. 291 euros (current price on Amazon).