Iberia will allow you to bill “by the face”: this is how it is deploying a facial recognition system that recognizes you even with a mask
Being able to go to the airport without having to show your ID or billing card, even at the police control, is getting closer and closer. Iberia is deploying a facial recognition system that will avoid many of the procedures and contacts which are common at the moment. And, in addition, it ensures that it is compatible with masks.
How does it work
Iberia has in this deployment the collaboration of Aena as well as Inetum and Thales. The user must have installed on his mobile phone the Iberia or Aena application to make a first check-in in his house. This will allow the rest of the shipping processes to be carried out on the face.
If you do not have the application, you can also use some of the registration kiosks that are, for now, at the Adolfo Suarez Madrid Barajas Airport.
In November 2019 Iberia deployed a pilot project to test this biometric system. It was only available for those passengers bound for Asturias or Brussels who were flying from Madrid.
Now, thanks to a grant from the CDTI (Center for Technological and Industrial Development), the amount of which has not been made known, the project goes one step further and adds mobility. In this new phase, the system will be displayed on several tablets, which will allow Iberia’s ground check-in staff to move through the different boarding gates.
According to sources from Iberia, this will allow to expand and extend the project, so that it is available to the user of any flight. The rollout is already underway and is expected to be fully available by the summer.
Ground personnel with tablets
So that this biometric recognition system is not limited to a few boarding gates, Iberia is going to deploy this system on several tablets, which will allow check-in agents to carry them and make biometric boardings on any flight.
As confirmed by sources from Iberia, the project starts with 10 Surface Pro at Madrid airport, but The idea is to expand that number and then the rest of the airports of the Aena network can also count on this service.
During this long year of pilot project testing, the systems were installed at various locations. On the one hand, in the security filter and in the boarding gate J40. There was also a registration kiosk next to the IBE 848 check-in desk; while the rest of the equipment was the door of the filter of the Fast Track and the boarding of the J58, together with the enrollment kiosk, which was located in front of the access of the filter of families.
This project has the participation of Iberia, as an operating airline, Inetum, as a systems integrator company; Thales, as a provider of biometric technologies and identity validation processes; and Aena, as airport manager, responsible for the intermediate integration systems between the airline and the biometric engine.