The OCU warns of the serious privacy dangers of the app most used by minors in Spain
The Organization of Consumers and Users, in line with the European Consumer Organization, today presented a judicial conciliation against TikTok before the commercial court, and we explain all the reasons given.
If you have not yet heard about the existence of the TikTok application, it is that you are too old or you do not like social networks, because TikTok is the application most used by young people and minors in our country, and practically exactly the same thing happens in the rest of the world.
But TikTok seems to have several problems related to privacy and collides with the rights of users, since it presents a series of irregularities in its terms and conditions or in its policies, such as points out the OCU in a coordinated demand at European level.
And is that the European Consumers Organization (BEUC), which brings together the aforementioned OCU and other consumer associations from different countries, today presented a coordinated and collective action at the European level, in a call for the authorities to review the policies and practices of the application to make sure it respects the rights of consumers.
Specifically, such as states The OCU in a statement, the European associations ask the authorities of the European Union to pull strings in this regard to ensure greater protection of platform users.
With regard to our country, the OCU has presented a judicial conciliation against TikTok addressing the General Directorate of Consumption to inform about said conciliation and other actions. They also file a complaint with the Spanish Agency for Data Protection and inform the National Commission of Markets and Competition (CNMC) on all these actions.
The organization wants TikTok to offer guarantees to all its users without violating the rights to privacy and protection against advertising. The OCU and the rest of the partners have verified that the application does not respect the rights of consumers in its legal terms, something serious given that the majority of the platform’s users are minors who are left unprotected against hidden advertising or inappropriate content.
They claim that they have located infractions:
- In the Terms of Service where ambiguous aspects are collected
- Rules regarding Copyright where TikTok acquires an irrevocable right to use, distribute and reproduce the videos published by users, without any type of remuneration
- Regarding the virtual items policy, claim that the platform includes non-transparent terms and deceptive practices
- And perhaps something quite serious, they denounce that TikTok does not protect children and adolescents from hidden advertising, aggressive marketing or potentially harmful content
All this has led the OCU to file a court settlement against TikTok for infringing the rights of users.
It is a strategy at the European level of the OCU together with other member organizations of the European Consumer Organization (BEUC) in order to respect the rights of European consumers to turn this platform into a safe social network for all users, especially for the youngest.