Be careful, the latest Windows update could complicate teleworking
The latest update for Windows 10 is causing a multitude of errors that could affect your productivity, and the worst of them can cause your webcam to stop working.
Teleworking has intensified since we are involved in the current pandemic problem, and that is why millions of people have moved both their studies and their work to the home, a fact that has required a laptop and also a webcam of sufficient quality as to be able to communicate with friends, family, associates and to participate in work meetings.
And if you have Windows 10, like most people, if you have installed the latest operating system update patch, you are likely having webcam problems. And is that a representative of Microsoft has confirmed that the cumulative update of February, specifically the KB4601319, causes a crash that could end up disabling your webcam, along with many other problems that will affect your telework.
It seems that this bug with the webcams affects some cameras Intel RealSense Depth y Razer Stargazer, and that the problem could come from a missing driver when the Windows 10 update is installed. Before you get your hands on your head there is a straightforward and simple solution: uninstall this cumulative update from the operating system options.
A Microsoft spokesperson has pointed what “we are aware of the problem and are working to fix it. In the meantime, if you need your camera to work, follow the instructions on how to remove an installed Windows update”.
Although Microsoft has only recognized this failure with the webcams, the truth is that many others are being reproduced, such as a poor performance of the wireless mouse, a malfunction of a hypothetical second monitor that we have installed and other accessories. To top it off, there are also reports of blue screen of death errors.
It should be noted that this is not a general problem, but it could affect you if your computer requires some of the missing drivers in the update.
If you are affected, and cannot uninstall the latest patch via Windows update, you can try using the built-in recovery options or the media creation tool.