Amazon Locker: how it works, limitations, price and how to find your closest collection point
It is no secret that online commerce has experienced spectacular growth in the last year. Every time we receive more packages at home, but sometimes the delivery man arrives when we are at work, or we do not want to be waiting for the bell all day to pick it up. If you buy on Amazon, the most convenient solution is called Amazon Locker.
With Amazon Locker the delivery person leaves the package for you in a secure locker near your home, or in a place where work passes or when the children are picked up at school. So you do not have to depend on the schedule of the delivery man, since in some cases these lockers are available 24 hours a day.
Using Amazon Locker is easy, but it has a number of shipping requirements, depending on what you buy or where you live. So we are going to explain what is Amazon Locker, how to use it, and the conditions that you have to take into account.
Amazon Locker is available to all customers, it is not necessary to be from Amazon prime. If you are not subscribed, you may incur some shipping costs, as we will explain.
It is a very comfortable system to receive your packages if the traditional delivery does not suit you. It is worth keeping in mind.
This is how Amazon Locker works
What is Amazon Locker?
Amazon Locker is a private box office service offered by Amazon to all its customers, whether or not they are from Amazon prime.
Spread over various places such as gas stations, supermarkets, or stores in thousands of Spanish towns, there are some yellow lockers called Amazon Locker.
These lockers do not have padlocks. They are opened and closed with a terminal by entering a password, or directly from the mobile, as we are going to see.
Nowadays they are very widespread, because Amazon pays a commission to the premises that allow the installation of the box office, so if you live in a moderately populated locality, it’s easy to have one near your house, or in a place of passage when you return from work.
When placing an order on Amazon, you have the option of having the delivery person drop it off at the box office of your choice.
You have a period of three days to go get it whenever you want. Many of them are only open during business hours, but those that are installed in gas stations or stations are open 24 hours a day, so you can go when it suits you best.
Why use Amazon Locker?
Using Amazon Locker has many advantages. The main ones are obvious: you can pick up the package whenever you want without depending on the delivery time. It is very useful if local delivery people are used to passing by when you are away from home.
Or you’re telecommuting all morning, or making professional video calls, and you don’t want to be disturbed.
It is also interesting if you want to make sure 100% that you will have the order the next day, without depending on the delivery man not giving him time to go to your house, or not hearing him, or another incident.
In most locations, you will find an Amazon Locker near your home, so you will hardly waste a few minutes when you go to the box office.
Take advantage of this service there is no additional cost to the conventional Amazon service. It’s free if you’re on Amazon Prime, and with certain conditions if you are not.
An interesting feature of this service is that it can be used as an automatic return method.
When the package arrives at the assigned box office, you have a period of 3 business days to pick it up. If you don’t pick it up, the delivery person returns it to Amazon and they give you a refund.
If you have bought something with shipping to a Locker and then you regret it, it is enough to not pick it up and they will return the money automatically, without having to do any paperwork.
Limitations of Amazon Locker
This service is available to all customers, but there are a number of conditions that, if not met, cannot be used.
The most obvious is that there is no Locker in your area. It is a service that is 3 years old, so today there are Amazon lockers even in small towns. In the next point we explain how to locate the closest one.
Another condition is that the order is sold by Amazon itself, or the seller manages it through Amazon. Shipments sent directly by third-party sellers outside of Amazon cannot use Amazon Locker. In that case, it won’t appear in the shipping options when you order.
You also have to take into account the package size, as the lockers have limited space. The package must measure a maximum of 42 x 35 x 32 cm, with a maximum weight of 4.5 kg. If it’s larger, you won’t be able to use Amazon Locker.
By last, there are a number of goods that do not enter this service: items with age restriction (for adults), or those classified as dangerous goods.
Amazon Locker is free for customers who are subscribed to Amazon Prime. Remember that you can sign up for a free month, so you can take advantage of that month to order from Amazon Locker.
The exception is same-day delivery (Delivery Today), which is only available in some cities. If you use this delivery and you are from Amazon Prime, it is free with orders over € 29.99, and € 1.99 if it is a lower order.
If you are not from Amazon Prime, the rate is the one that corresponds to a standard shipping, since it has no additional charge. That is, free on orders over € 29, and with charges depending on the type of order and shipping.
For example, a shipment of books with delivery in 3 days is € 0.99, and other products, € 3.99. Something more if you ask for delivery in 1 or 2 days. The Delivery Today service costs € 6.99 regardless of the type of order.
In this link you can consult Amazon’s full shipping rates.
How to find the closest Amazon Locker
There are several ways to find an Amazon locker near you.
The most convenient is to use the search service of the web of Amazon Locker. On the cover you touch on Find a Locker near you, and you log in with your Amazon account:
You will access the collection point finder. From the pop-up menu, select Amazon Locker. Then you can search in three different ways: enter your address, or your postal code to extend the search to the entire neighborhood or town, or a nearby point of interest: a train station, bus station, gas station, etc.
Amazon will show you on a map with all the Amazon Locker found near you:
Take a look at the map to find its location. If you are interested in any of them, you just have to touch To select, Y will be added to your shipping addresses, for you to use when placing an order (if the conditions we have mentioned are met).
How to send an order to the Locker
You can also look for a locker during the checkout process. When you go to buy something, if the order meets the conditions in the shipping addresses section the collection points will appear that you added in the previous step:
IF you click on Look at a new Amazon pickup location you can search for others, or for the first time, using the zip code. It is useful to see if other lockers have been opened nearby.
Select the Locker where you want it to be sent, and complete the purchase process. Too easy!
Deliveries are in 1 day in most cases, unless you choose another type of shipping.
How to pick up an order
When the delivery person deposits the order at the locker you have chosen, you will receive a 6-digit one-time collection code and a barcode. These data can be consulted from an email, or in the order file, through your account.
Go to the box office during business hours. Remember, some are open 24 hours a day, and you have 3 days to pick it up. Go to the terminal and enter the 6-digit code manually, or show the barcode on your mobile on the scanner, so you don’t have to play the keyboard.
The terminal will open your ticket office, and you can now pick up your package:
Be careful because the code is single use. If you open the locker but close it again without removing the package, you will no longer be able to open it.
Also to return products
As we have mentioned, you can also use Amazon Locker to return a product, even if it has arrived by normal shipping.
When you process the return you will see the option to return the package at an Amazon Locker box office. Select it, take the package to return, use the code to open the locker, and leave it there. Please note that this option is not available in all locations.
As you can see, using Amazon Locker is simple, comfortable and practical. Now that you know how it works, you will surely try it sometime …