The OCU is clear about it: one of the star apps on your mobile does not respect your rights
European consumer organizations refer the European Commission to review TikTok’s policies and practices. They assure that it is not a safe application for all minors and adult users who use it.
What began as a strange application to post dance videos, has become the social network of the moment. In it you can see all kinds of content, educational or entertainment, but the OCU considers that its use is not safe and that the app does not respect the rights of consumers in its legal terms.
The BEUC, European consumer organization, in which the OCU is integrated with other organizations, has presented an action at European level. They want that authorities review TikTok policies and practices and make sure it respects consumer rights. A complaint has been made to the European Commission and a complaint with the Spanish Agency for Data Protection, along with other national and community institutions.
The OCU considers that TikTok does not protect children and adolescents from “hidden advertising, aggressive marketing or potentially harmful content“and talks about misleading and non-transparent practices.
The social network grants the irrevocable right to use, distribute and reproduce the videos published by users, without remuneration. This means that users They are not the absolute owners of the content and information they publish on the web.. Even TikTok claims, for example, “an absolute right to change the exchange rate between currencies and gifts“in relation to what users get in exchange for their content.
The objective of this request undertaken by the different consumer organizations in Europe is to get the reaction of the relevant institutions to ask TikTok to be a safer app for its users and to draft clearer and more advantageous policies and conditions for all. “Minors want to play, but we do not want them to play with them or do business at their expense“they indicate.